Information For Patients

After Hours Emergencies

If you have an urgent matter after hours and need to speak to the physician on call, please call the office to reach our answering service. A live operator will answer your call and page the physician.

If you experience a life-threatening emergency, PLEASE DIAL 9-1-1 IMMEDIATELY.

Referrals

Some insurances may require a referral for your visit to our office. Please make sure to contact your insurance company and/or your primary care physician to ensure that you do get a referral if it is required. Failure to obtain a referral, when necessary, may cause your insurance company to deny your claim, and you may have to pay for the visit at the time of service.

If necessary, we will obtain authorization for testing scheduled by our office.

Medical Records

Due to Federal HIPAA Privacy Regulations, a medical release waiver must be signed in order to obtain a copy of your medical records or to have them sent to another health care provider. If you are requesting that your records be sent to another provider we ask that you supply us with their name, address, and phone number.

Prescription Refills

We prefer to refill your medications at the time of your office visit. Please bring a complete medication list with you to each appointment.

Please be sure to give us at least 24 hours (2 days) notice on all refill requests.

Chronic or long-term medication refills require an office visit before they may be refilled. If it has been more than 60 days since your last visit, we may not be able to refill your prescription by phone.